Support Ticket v2.0 Statistics:
Currently there are 98 open tickets in the system.
Of the open tickets in the system, 80 are Maintenance related tickets.
Of the open tickets in the system, 18 are Technology related tickets.

Total tickets submitted: 1837
Total tickets closed: 1739
Completion rate: 95%
Average days to complete a ticket: 41.61

Oldest open ticket is dated: Monday, January 11, 2010