Support Ticket v2.0 Statistics:
Currently there are 371 open tickets in the system.
Of the open tickets in the system, 355 are Maintenance related tickets.
Of the open tickets in the system, 16 are Technology related tickets.

Total tickets submitted: 3348
Total tickets closed: 2977
Completion rate: 89%
Average days to complete a ticket: 35.65

Oldest open ticket is dated: Thursday, February 11, 2010