Support Ticket v2.0 Statistics:
Currently there are 268 open tickets in the system.
Of the open tickets in the system, 202 are Maintenance related tickets.
Of the open tickets in the system, 66 are Technology related tickets.

Total tickets submitted: 1758
Total tickets closed: 1490
Completion rate: 85%
Average days to complete a ticket: 42.19

Oldest open ticket is dated: Thursday, September 4, 2008