Support Ticket v2.0 Statistics:
Currently there are 284 open tickets in the system.
Of the open tickets in the system, 277 are Maintenance related tickets.
Of the open tickets in the system, 7 are Technology related tickets.

Total tickets submitted: 3101
Total tickets closed: 2817
Completion rate: 91%
Average days to complete a ticket: 37.44

Oldest open ticket is dated: Thursday, February 11, 2010